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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23772 Views
  • 0 replies
  • 8 likes

Call Control

I know how to block numbers. I'm getting so annoyed I block a number sure but they can still leave a voicemail :pouting_face:. I consistently get blank or rambling voicemails. Call control to get through press "7" or something would be a dream! Is it...

Semz19 by I'm a participant level 1
  • 1042 Views
  • 1 replies
  • 0 likes

Resolved! Does Fido charge for international imessage?

Plenty of similar posts claiming Fido activates roaming charges internationally without permission - i am a victim of this too, absolutely disgusting ethcis. Fido states that when abroad you will be charged for data used, texts and calls. 'Texts' ref...

Laura199224 by I'm a participant level 2
  • 1735 Views
  • 3 replies
  • 0 likes

Call back from customer service

Hi,I called 611 and received a link leading to ASK JACK. I scheduled a call back and within that time frame an agent called me. The call I received was from the following number: (888) 481-3436.I had to press 1 to ensure I am ready to talk to an agen...

Sanank by I'm a participant level 1
  • 531 Views
  • 1 replies
  • 0 likes

Poorest customer service in regards with billing

I have been with Fido since more than 2 years and have 2 lines added. Since Dec they cut me off from long distance calling add on without sending any notifications. They mentioned on call when contacted that I should be looking into the bills sent pr...

Jyot by I'm a participant level 1
  • 624 Views
  • 1 replies
  • 0 likes