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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23590 Views
  • 0 replies
  • 8 likes

Resolved! Do I need a plan to receive text messages overseas?

Hi, some help here please. I saw on community boards here that we can receive text messages with Fido overseas. But the problem is I´m traveling for more than 2 months. Do I need a monthly plan to receive text messages, or can I just be on a pre-paid...

MauricioMP by I'm a participant level 1
  • 21857 Views
  • 6 replies
  • 0 likes

Resolved! Incorrect Billing

Cx charged with incorrect billing. Need support from billing team ASAP

amanath by I'm a participant level 1
  • 475 Views
  • 1 replies
  • 0 likes

Resolved! change call display name

Hi all, does anyone know, to change call display name to number only. I saw only name change option not the number only.Thanks

Ashfaq1 by I'm a participant level 2
  • 660 Views
  • 2 replies
  • 0 likes

Resolved! Price is to high!

My ''new'' 2 yrs old phone is paid up now and if I don't see a price reduction on my next invoice, this is it!! Been with Rogers, (Fido for my daughter) and now Fido since 2001!! I pay my bills on time every single month! I was looking at the new hor...

UneSuzanne by I'm a participant level 2
  • 3023 Views
  • 5 replies
  • 4 likes