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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
phone shipment not received (Purolator)
My new phone was shipped earlier this week but never arrived.The Purolator tracking number says it's been at their sort facility for 2 days with no movement.Purolator told me they would look into it but in my experience they are totally unreliable. ...
Pathetic service roaming in the US
We're in the US and can't make or receive calls. My wife tried chatting with Fido support and that led to marketing and no resolution. Once we get home to Montreal we will see what roaming fee gouging Fido will try to do and if they even try to cha...
Unprofessionalism
I received a call from your outbound team who gave me a confirmation that my account is ready and I will get my SIM in two days. Upon calling back to confirm the status. I was told they can't find any information and disconnected my call. Second agen...
Resolved! VERY BAD EXPERIENCE
I opened my Fido account just several days,I'm sure the staff there DID NOT tell me the entire details about the fee,so I have to pay a setup fee for $60,while my friends and classmates who get a new account in Fido don't need to charge at all,I sent...
copy of transcript of call with Fido for data plan
Hi, I called Fido customer service on August 16 and August 18 to discuss their offer in one of my fido numbers to be extended to my other numbers registered in my account. I would like to get a copy of the transcript of what was discussed with me by ...
