General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Is this a spam?

Hi!  I had just got a message from 16472787794 saying that I have a refund. Is this a spam message? When I clicked on the link, it sent me to an overcharged announcement, and then sent me to the interact e transfer page. I had typed in my username an...

HieuTran by I'm a Participant Level 2
  • 1200 Views
  • 3 replies
  • 1 likes

Resolved! SMS to Email

I am currently in India. Is it possible to have SMS received on my Cell# to be forwarded to my Email account?

DominicFz by I'm a Participant Level 2
  • 792 Views
  • 2 replies
  • 0 likes

Not impressed

I'm obviously not alone in this. Do you guys not realize how much our phones are used for everything? I'm sure you do, the effin bills are high enough. No phones no text no nothing for the whole day and you compensate us with 1 day of service. Give m...

VstarGurl by I'm a Participant Level 3
  • 583 Views
  • 3 replies
  • 2 likes

Resolved! Find my Community post

I joined Fido Community two days ago.  I can not figure out to find my post.  In fact, I cannot figure out how to use this service at all.  Please do not tell me to call support or to make a post!  Is this just another part of Fido Hell???

IMDUN2 by I'm a Participant Level 2
  • 362 Views
  • 1 replies
  • 0 likes