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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Live Agents ridicously slow
It's extremely frustrating to talk with one of your live agents, they take on average 4/5mins for a response, this is not okay. The whole point of talking to someone via live chat is for a prompt response. Ive been talking to an agent for 30 minutes ...
Hacked phone number
Someone is using my name and phone number to make a Snapchat account and Amazon.ca account. How do I delete those fake accounts and block that person?
Resolved! 5G network not available and still paying the same as if i was at Rogers... that's a little evil
So... i have a iphone and i cannot access the 5G network but the cost from Rogers and Fido is the same. What is happening here? Is Fido/Rogers just evil capitalists? What value am i getting as LTE is becomiung obsolete?
Resolved! iPhone visual voice mail requires $7/month plan = consumer rip off
Hi, Visual voice mail functionality is a native iphone function provided by Apple and does not require any special handling by the operator - the voice mail is recorded on the iphone directly (and Apple provides its own servers for the visual voice...
Fido winback team lies on face
Recently I moved from Fido to another company as they were providing a contract buyout plan after moving I received a call from the winback team and offer that they will waive my device's contract remaining balance. So I moved back but it was just a ...
