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Close my account

Dainkim
I'm a participant level 2
I'm a participant level 2

Hi! This is dain kim

and I want to close my account for now

3 REPLIES 3

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Dainkim,

 

  Welcome to the community!

 

  When you note:

 


@Dainkim wrote:

... for now 


  are you referring to a temporary suspension or do you wish to cancel your services completely? Fido does offer a temporary suspension for a reduced fee on eligible lines, if that was your intention.

  

  Unfortunately, there is no way to add the temporary suspension or cancel services online. You should also note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. If you're eligible for the temporary suspension or wish to cancel, you would need to contact customer service to have it set up. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers


Dainkim
I'm a participant level 2
I'm a participant level 2

I want to cancel it completely

Hello again,

 

  Thank you for the additional information. However, as mentioned in my earlier reply, you would need to contact customer service in order to cancel your services.

 

Hope this helps 😀

 

Cheers