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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

No service in Logan Lake (BC) still on the hook to pay

Finally not able to give us a working cellular phone plan in Logan Lake (BC) so we had to cancel our contract within 2 days. Even do willing to pay for these 2 days none service but Fido refuses to fix the invoice and keeps sending monthly invoices f...

JohndeJ by I'm a participant level 1
  • 435 Views
  • 1 replies
  • 0 likes

Resolved! Cancel my monthly prepaid plan

Hello, I have recently moved back to my home country and won't be returning to Canada. I have signed up for a monthly prepaid plan of 44 dollars, I was told by the sales rep that if I don't pay the plan the accuring costs will roll over and if it's n...

Resolved! Fraudulent Third Party Charges Bango

Yesterday I received last month bill,With $89.79 third party charges from Bango, for services that I never used, bought or authorized.The charges are made to Google, and the SIM card has been in an iPhone since we moved few months ago to Fido (which ...

A_Abraham by I'm a contributor level 1
  • 7893 Views
  • 32 replies
  • 2 likes