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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24116 Views
  • 0 replies
  • 8 likes

Confirming Roaming while in Italy

Want to confirm my understanding. I have a Canada 'data, talk and text' plan.  I have Unlimited Canada-wide calling.  Heading for 12-days to Italy with my Fido phone.I have no problem paying the $15 daily roaming fee while in Italy.   And by paying t...

Pryt5 by I'm a participant level 1
  • 1250 Views
  • 1 replies
  • 0 likes

How do I access my Fido email inbox?

I have a (legitimate) Fido email to SMS/text message advising I have message in my Fido email inbox which I need to read. How do I that inbox?  I know the address format is (mynumber)@fido.ca. How do I unsubscribe to this service when the task at han...

Julie99 by I'm a participant level 1
  • 7976 Views
  • 5 replies
  • 0 likes

Resolved! likewise portal issue

hi, i lost my phone and when i open protect.likewize.com/fido and then click on start service request then it redirect to fido.ca/pages website and there are showing error" Something went wrong on our end. Please try again or check back later. If you...

Bally by I'm a participant level 3
  • 3211 Views
  • 6 replies
  • 0 likes