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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! Get chat transcript

Anyone knows how to get chat transcript if I didn't receive the transcript by email? I have contacted agent to request a chat log, but they told me they have no access to get a historical chat transcript.

Johnyu2 by I'm a participant level 2
  • 835 Views
  • 1 replies
  • 0 likes

Cell tower opportunity for fido

Hi,   I have an opportunity for fido to install a cell tower in Downtown Hamilton.   I own multiple commercial buildings in Downtown Hamilton and I would like to provide Fido with the opportunity to build cell towers. Please contact me

fdfads by I'm a participant level 1
  • 623 Views
  • 1 replies
  • 0 likes

Warning for Cruise Ship Goers

Just a warning for anyone planning on travelling on a cruise ship. Your phone will still work while at sea, but Fido Roam like Home, does not cover the service. Fido does NOT send any notification that this area is not covered, they will still happil...

MikeL5 by I'm a participant level 1
  • 1721 Views
  • 1 replies
  • 0 likes

Resolved! Copy of transcript from live chat

I put my email at the end of our live chat so that i can have a copy of my conversation with the agent.But until now,5 hours later,they haven't sent the transcript in my email.Any other way in which I can get a copy of the transcript?

JuvieLingad by I'm a participant level 1
  • 5742 Views
  • 11 replies
  • 1 likes

Resolved! Unlimited Canada wide minutes means include incoming too?

Hi!I'm a new subscription to Fido today, I have a question about it. There's a plan includes what I have as below.(It's the Unlimited Talk & Text plan - BYOD) <Plan Includes>- Unlimited Text, Picture and Video Messages from Canada to Canadian, U.S. a...

BomiWoojoo by I'm a participant level 2
  • 4397 Views
  • 6 replies
  • 0 likes