General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24079 Views
  • 0 replies
  • 8 likes

Resolved! Cant log.in app

Hi i cant log.in my Fido App! "Sorry, we've hit a snag, Please check back later"  what happened? Any solution on this?

Taz82 by I'm a participant level 1
  • 995 Views
  • 1 replies
  • 0 likes

Won indigo gift card and now not there

Hi everyone,I was a past winner in August 2022 of an Indigo gift card. Now the card disappeared from my profile. I got the run around when I called Fido and they don't know who I should contact within their company. Can anyone let suggest who or whic...

DOMCH1 by I'm a participant level 1
  • 629 Views
  • 1 replies
  • 0 likes

Unnecessary Payment

Hello thereRespected Mr/Ms I m a student just arrived canada 1 month ago and I was told to get a Fido sim card , so I did buy one but the plan I getting was only 15 GB data for 55 dollars with additional activation charges of 50 dollars and other tax...

Nothing6 by I'm a participant level 1
  • 986 Views
  • 2 replies
  • 0 likes

Resolved! eSIM cost

Hi, I wanted to move to eSIM from Physical SIM on my Pixel 6 PRO. The chat rep said it can only be done in Store and when I asked the cost of eSIM, I was told it is not going to cost (chat screenshot below). Is it true that if I visit a Fido store, I...

nikhilrathi10_0-1667332001991.png