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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Resolved! FIDO ROAMING QUESTIONS..

  Hi.Going to US for a week in May 2023.Current plan:50GB, Talk & TextData 50GBUnlimited Canada-wide Calling As I understand, when I arrive in the US, I will recieve an e-mail which will then prompt me to turn on Roaming mode. When I turn it on, I'll...

Tr4velguy by I'm a participant level 1
  • 551 Views
  • 1 replies
  • 0 likes

Appreciate my live chat agent

I just got off line chat with an Aisha... She was very helpful and understanding that i had to cancel an extra line that was put on hold .. Originally was going to gift it to family member but then i lost my job, i cannot afford it... She was quick a...

farsi by I'm a participant level 3
  • 594 Views
  • 3 replies
  • 0 likes

Resolved! Horrendous process to change my last name

More than a month ago, I requested to change my last name because I got married. However, the agent never told me that I would have to submit documents to the back office. Weeks passed, no change to last name on my account. I called again and finally...

Milly2669 by I'm a participant level 2
  • 1047 Views
  • 3 replies
  • 1 likes