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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
how to cancel a telephone line
I have 3 lines. How can I cancel one line?
Beware of Black Friday offers!
:police_car_light: Beware of Black Friday offers! :police_car_light: I signed up for a Fido plan on Nov 23 at CellularPoint (3495 Lawrence Ave, Cedarbrae Mall, Scarborough) with agent Dimpy Gupta. Thought I got a great deal - $34 CAD for 1000 mins to...
Not inclined to price match what Koodo offers
I was offered a very good plan by Koodo and I called in Fido support to see if Fido could do any price matching, without offering any deals, the customer support suggested I move to Koodo to get a better deal. The place where I live in Telus/Koodo h...
Complaint + Find a new service provider!
The customer service with Fido is atrocious. Has always been! But today alone, the phone line hung up on me twice. Once while on hold, a second time after being connected to a completely useless representative.The "chat" option is worse than useless ...
Voice Mail service disappeared
I am a very long-time Fido user, always pre-paid, and have been on the $25 a month pre-paid plan the last couple of years. This plan includes free voicemail.I recently received a phone call that I could not answer, so I let it go to the voicemail, bu...
