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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
BILL AFTER PORTING
Hi i recently ported my sim to bell and i had a balance with fido. My account says closed but when would i receive the final bill if my account is closed
Appreciate my Fido customer service agent
Hello, I don't where to do the survey or specifically let someone know but the agent who served me over call was Alla. She was fantastic, friendly, professional and provided excellent service. I just wanted to share my experience with her. This is pr...
Unable to switch from Bell to Fido
I was using Bell, got Fido sim card alreadybut did not receive any SMS so now still using Bellnow almost 24 hrshow long does it take?
Plan for new customer, but not existing customer changing plan
There is an advestisting "Talk and Text" plan for $25 / mo after automatica payment discount. As a Fido customer for > 23 years, I cannot change my plan to this advested plan. I am very disappointed about this and totally do not feel like a valuaed c...
How to delete my account
Hi, I got prepaid sim card by mail, tested it but service was very bad.I didnt use fido services at all, and trow sim card in to garbage.I got bill on my email for all month thats I didnt use this service.Wanted to delete my account, but fido suppor...
