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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overpaid my bill
Hai thereI changed my sim account from fido to rogers this November but I got a negative bill which was -19.58. I don’t know it shouldn’t be payed I have done payment from credit card.Kindly help me out to refund my money .
Porting to ESIM
So I recently took up an offer and I'm waiting for my sim to be delivered. I want to use and ESIM but also port my number from my previous provider. Is it best to wait for my sim and port my number to the sim and then move to an esim or is it possib...
Two months waiting for a refund
They offered me a phone exchange with an initial payment... Which they would give me a refund. It's been two months and they haven't given me a refund, I've gone through all the possible applications and they haven't given me a response. I want to re...
BILL AFTER PORTING
Hi i recently ported my sim to bell and i had a balance with fido. My account says closed but when would i receive the final bill if my account is closed
Appreciate my Fido customer service agent
Hello, I don't where to do the survey or specifically let someone know but the agent who served me over call was Alla. She was fantastic, friendly, professional and provided excellent service. I just wanted to share my experience with her. This is pr...
