Cannot add phone to the cart

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I'm Helpful Level 2
I'm Helpful Level 2

Cannot add phone to the cart

What's up with the choosing a new phone option?  Used to be I could look at the Blackberry choices and add them to my cart if I wanted.  Now I have to go to a retailer or call?

 

 

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Re: Hmmm....

Hello lindam,

You would require to go in store or call in for a smartphone purchase as a data option is mandatory to get those handsets.

Also, it would be faster for you to get the phone directly in store and it will allow you to ask any questions you may have and request assistance on the handset on the spot, right away, instead of having to call in multiple days later.

I am sorry if this causes any inconveniences.
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Re: Hmmm....

Hello lindam,

You would require to go in store or call in for a smartphone purchase as a data option is mandatory to get those handsets.

Also, it would be faster for you to get the phone directly in store and it will allow you to ask any questions you may have and request assistance on the handset on the spot, right away, instead of having to call in multiple days later.

I am sorry if this causes any inconveniences.


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Re: Hmmm....

No inconvenience, just curious why it had changed. Thank you for answering me Smiley
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