General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

My dad didn't get any SMS from me.

Hi, I have some problems. I'd like to send and receive text message(SMS) with my dad. My dad is working in Korea. Before I changed plan, sending and receiving from my dad is no problem. I have upgraded the fido plan as unlimited message. After I upgr...

Resolved! unlimited txt msg

just switched to a plan with unlimited text msg..but in the My Account it still shows 2500..any insights? ***Edited to add labels***

Resolved! Visual Voicemail Plus 22 Feb 2012!

Hi, In the link below it mentions that Fido will be offering Visual Voicemail plus to select Blackberry and Android devices, starting Feb 22nd.. Can someone from Fido confirm this? Also the documents mentions the Galaxy Q as the onyl supported de...