prepaid insufficient funds

[Ghirad]

Hi i paid my bill yesterday and today i can't use more my phone because their tell me my balance is insufficient.

what can i do?

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[Ghirad]

Yes, my plan is prepaid and I activate my security pin in the shop but now I can't use more 

[FidoJudhy · Accepted solution]

Hey Ghirad!

That would be caused by your balance being too low. You would need to make a refill in order to use it. You can find information on how to refill here:

http://www.fido.ca/web/content/account/refill_prepaid_account

Hope this helps!

[10yearfido]

Pay the rest of the bill?