prepaid insufficient funds

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I'm a Participant Level 2
I'm a Participant Level 2

prepaid insufficient funds

Hi i paid my bill yesterday and today i can't use more my phone because their tell me my balance is insufficient.

what can i do?

 

 

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Re: I paid my bill yesterday

Hey Ghirad!

That would be caused by your balance being too low. You would need to make a refill in order to use it. You can find information on how to refill here:

http://www.fido.ca/web/content/account/refill_prepaid_account

Hope this helps!
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I'm an Expert Level 2
I'm an Expert Level 2

Re: I paid my bill yesterday

Pay the rest of the bill?
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I'm a Participant Level 2
I'm a Participant Level 2

Re: I paid my bill yesterday

Yes, my plan is prepaid and I activate my security pin in the shop but now I can't use more 

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Re: I paid my bill yesterday

Hey Ghirad!

That would be caused by your balance being too low. You would need to make a refill in order to use it. You can find information on how to refill here:

http://www.fido.ca/web/content/account/refill_prepaid_account

Hope this helps!


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