Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New phone and plan but wanting old number
When i purchased my new phone and a new plan I was supposed to have my old number switch over to the new phone and be able to use my old SIM card. However when I log in on fido.ca to view my old plan its listed as active and to login to activate my a...
Resolved! "mobile internet" charge
Hello, I just switched to Fido on Sunday, December 11 and got my first bill today. It said that I have a $4.92 charge for "mobile internet/ data usage". I don't understand how this could be, since I have a data plan and obviously didn't go over my ...
Resolved! new phones
Is Fido going to have new android phones before Christmas? ***Edited to add labels***
Resolved! My Bill
Why my Current balance is $151. But I only have $35 per month plan... and my plan is unlimitted... How come? I have question, when someone call me in the philippines,do i get charge? or it's free,included in unlimitted plan? Thank's.... ***Ed...
International texting
Hey guys a friend of mine moved to Australia and got a local number there.She can text me and I can receive it. But if I reply she cannot receive it..Any ideas would be appreciated thanks in advance. ***Edited to add labels***
