So for 4+ years I was a pay-as-you-go customer at Fido. I spent $30 a month, was pretty happy with the service.
In February I decided to commit. A rep assured me the $30 plan would be cheaper than pay-as-you-go. My minutes and rates were all spelled out for me. I take the plunge.
First few months, all is good. Then 2 months ago I see a $10 Value Pack charge for call display and other services. Not thrilled with the surprise fee, I assumed it was a yearly fee for such trivial services. I pay for it.
Then it turns out it is a MONTHLY fee, turning my $30 plan into a $40 plan.
Are you serious? I have to pay $10 a month for stuff that was included in my pay-as-you-go service? Really?!
I'd like to go back to the pay-as-you-go.
***Edited to add labels***
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