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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24055 Views
  • 0 replies
  • 8 likes

Resolved! Please stop sending the welcomehup text

Hi Fido, I have now received on three different occasions the "Congratulations on your new Fido!  Visit fido.ca/welcomehup to set up your new Fido device and access tons of info!" Can you please stop sending this to me, or tell me how to stop this me...

pgvildys by I'm a contributor level 1
  • 3229 Views
  • 1 replies
  • 0 likes

Resolved! Fido Reserverations

Hi Fido,   I've been a happy customer for a while, but I really don't understand what is going on with the Fido reservation system. I reserved a phone and paid my 40 dollars and then when I showed up at the store they told me they were all sold out (...

ericinto by I'm a participant level 2
  • 2399 Views
  • 1 replies
  • 0 likes

Resolved! Pay as you Go plan?

Is there a pay as you go type plan for Fido? like u add $10 of airtime a month and whatever you dont tuse carries over to the next month?   ***Edited to add labels***

BT by I'm a contributor level 1
  • 16856 Views
  • 1 replies
  • 0 likes

Resolved! Explaing Please :S

Fide sent me a message saying : Fido info:Good news! Your $10 add-on for 2,500 local text messages will be changed to UNLIMITED local texts when you pay your monthly fee after Nov 22. Enjoy.   Can somebody explain what this is and how much is the mon...

Fido3500 by I'm a participant level 2
  • 2168 Views
  • 1 replies
  • 0 likes