General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24272 Views
  • 0 replies
  • 8 likes

Resolved! MMS

What and how is video messaging used? Is there a fido app for this? My plan states i have unlimited however i don't know how to video message. Explain?

Radtical by I'm a participant level 1
  • 3907 Views
  • 2 replies
  • 0 likes

Change number, problems

Hello,I can't change my number during 2 days. After choosing the number and pressing "NEXT button" I receive this message: "We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immediate a...

Fido__user by I'm a participant level 2
  • 17035 Views
  • 22 replies
  • 1 likes

Resolved! Getting a new sim card

I currently have a fido mini sim that is cut down to nano sim to fit in my old phone. My new phone needs a micro sim. Do I need to pay $10 for a new sim card or will fido provide me a mico sim free of charge?   Also, will I be able to keep the same n...

ohenry by I'm a participant level 2
  • 26749 Views
  • 5 replies
  • 0 likes