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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Disappointing FidoCares Experience
Called yesterday and had a wonderful experience with a particular agent, unfortunately as I was in a hurry to get to work asked her to call me back today at a specific time to continue the discussions and to answer the questions I have.Now two hours ...
Resolved! New phone, new contract
So my contract ran out on April 28. Very same day, a Fido rep calls me. I order an iphone 5s on a tab24 plan. the rep says the plan will take effect on April 28. But, online, the plan still shows the same thing, still shows out of contract, nowhe...
Resolved! Message Service
I was wondering what the difference is between the message greeting and signature is? for the fido voicemail ***Edited to add labels***
Thank you Sarah!
Big thank you to Sarah for excellent customer service. She got back to me regarding a payment and adressed the problem the moment I got the bill. I have never talked to a support representative like Sarah. Thanks so much! ***Edited to add la...
Resolved! "Change sim card service" for Business account
Hi, I'm an existing fido user and I just got a new SIM card today at vancouver Fido kiosk. The fido kiosk staff told me I need to go online, log onto my account to change my SIM. However, when I log onto my fido account, It did not have " My Fido...
