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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! International calls to Bangladesh

Hi, I may sometimes need to make calls in Bangladesh since the country has been closing down the social networks very often. Is it possible to get a monthly package or something to make these calls since I won't be calling every day?Thank you,Seemant...

Seemanti by I'm a participant level 2
  • 3801 Views
  • 1 replies
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Resolved! H+ Speed on Fido

hey guys, when connected to Fido I get H+ in the signal icon.   On fido, H+ is equivalent to 4G correct?    

edge05 by I'm a contributor level 2
  • 11292 Views
  • 5 replies
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Resolved! Upgrading at end of 2yr Tab

Well, I've just about had it with my phone, and my 2 year Tab is ending within the next month.   I am a little bit confused as to how upgrading works when I want to keep my plan.    My question is, if I wish to keep my Smart Plan, will the renewal co...

farfar91 by I'm a participant level 2
  • 2948 Views
  • 2 replies
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Resolved! Refugee volunteer in Lesvos, Greece needs FIDO'S HELP!

CAN FIDO HELP SUPPORT A CUSTOMER DOING GOOD, ON THE FRONT LINES, IN GREECE HELPING REFUGEES?     YOU ARE TURNING OFF HER PHONE! SHE HAS MONEY - A FUND, #BECAUSE that we have all helped fund and she can pay but you keep turning off her phone and it is...

jodiderkosn by I'm a participant level 1
  • 3692 Views
  • 2 replies
  • 0 likes

Resolved! Biling of two different phone numbers

I paid my bills already, but I only know the total amount and I cannot understand where to find what amount paid corresponds to which phone number since I have two of them in the same account.     ***Edited to add Labels***

sofiadeanda by I'm a participant level 2
  • 2948 Views
  • 1 replies
  • 0 likes