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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New Plan Considerations
Consider adding small amounts of data to the existing talk+text plans. For instance add 100mb of data usage on the $25 Unlimited After work plan. This will keep fido competitive and stop lower end companies like Wind and Mobilicity from stealing thei...
Network 4g unavaible
Hello, I accidently dropped my phone on a solid surface and afther this my 4g network is disconnected. There is no way i can manually connect to the 4g network. There is only the network on wi-fi connections that i still can connect too. I'd li...
Resolved! Early upgrade & Data plan downgrade/cancellation fee
If I were to downgrade my phone, get a new sim card etc etc, would I be able to cancel the data plan? How much would it cost approximately?
Resolved! Can you charge you upgrade cost to your account?
My company is paying for my upgrade, but won't have company credit card with me on pick up day. Can the cost of my upgrade be billed to my account for them to pay or will I need to pay it same-day and have my company reimburse me? ***Edited to ad...
Resolved! What does 'In Progress' mean?
I was just wondering what it meant that my iPhone 5 reservation is labeled as "In Progress". Does that mean that Fido has the phone in stock? Does it mean that we are waiting for more inventory from Apple? Just trying to ballpark how long of a wait i...
