Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Message Service
I was wondering what the difference is between the message greeting and signature is? for the fido voicemail ***Edited to add labels***
Thank you Sarah!
Big thank you to Sarah for excellent customer service. She got back to me regarding a payment and adressed the problem the moment I got the bill. I have never talked to a support representative like Sarah. Thanks so much! ***Edited to add la...
Resolved! "Change sim card service" for Business account
Hi, I'm an existing fido user and I just got a new SIM card today at vancouver Fido kiosk. The fido kiosk staff told me I need to go online, log onto my account to change my SIM. However, when I log onto my fido account, It did not have " My Fido...
Resolved! I got calls from usa, and calling usa friend, how much do u charge
im in toronto, and i got calls from friends in usa, i also call him sometiems, how much does fido charde for this? its happening at nights
