Data bytes error message

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I'm a Participant Level 2
I'm a Participant Level 2

Data bytes error message

_20180903_011910.JPG

 

So whenever i try to use data bytes feature, this pops up. What could this mean? Thx.

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Re: Data bytes error message

Hey @Jasonc123

 

Welcome to the community Smiley

 

I'm sorry to learn you're having trouble with your Data Bytes.  Are you on the latest version of the app?  If you are, can you try deleting it and installing it again?

 

Let us know how it goes!



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I'm a Participant Level 2
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Re: Data bytes error message

Nah no luck.

I've also resetted my account password recently, maybe that's the "recent change" it's referring to?

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Re: Data bytes error message

Hey @Jasonc123!

 

Perhaps. Tell me, how long have you had this error message? Did it just appear today?

 

 



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