I recently changed my plan to the fido pulse which gives me 5g of data but for some reason I'm not getting any data.
How long should I be waiting?
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Welcome to the community
Generally speaking, when you switch to a Pulse plan the new data bucket of the price plan will cover you for the current cycle. Did you complete a change from a plan that included no data to this Pulse plan with 5GB of data? Could you please clarify which plan you picked too?
We can also attempt to troubleshoot your device if it's currently unable to start a mobile data session. I would strongly advise to start by turning off your device to refresh to the connection, this usually does the trick.
Let us know how it goes
Hi unfortunately I had a data block on my phone so I had to call to do to rectify everything now we r good to go thank u for taking the time to respond