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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Where is your customer service? Please help!!
Hello,I am currently getting ghosted by one of your customer service representatives on the sms service. His name is Mohit. He said he would resolve my issue and now is not responding, it has been 45min and going. I have taken screenshots of all ...
Resolved! Return my Fido phone now!
Good day, My Fido phone ordered on Fido.ca got shipped to me in late January however I would love to return it at this time.Who do I contact to get this started? I am aware that there's probably a time window for return and I would love to g...
Resolved! Refund
I have received two fido refund texts in th last week of around 75 dollars could it b a scam?
Switch primary phone number with secondary number that are on same account
How or can i switch my primary number with may secondary number so that the secondary is primary and the primary is the secondary number. Because my primary get all the good deals and offer then the secondary one, and it my account and i gave my mom ...
Bad customer service.
I've been dealing with this issue for two months now! I get a new phone in December they cancel it then suspect me of fraud. Didn't let me know either had to find out myself. I called got that issue fixed now when I had made the purchase for a new ph...
