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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

not the best

I am very dissapointed with FIDO, being with FIDO since 2013 i am thinking of cancelling all my lines as i have notice that : 1. My cellphones lines 2 years contract finishes this month when i try to select a BYOP the prices are as follows: 40$ for 1...

Hello5887 by I'm a participant level 2
  • 297 Views
  • 1 replies
  • 0 likes

Roaming Charges too high?

Fido's overseas Roaming packages are too expensive.Meaning each time I travel,   example to Europe,  I end up having to buy a European Sim Card.Which works out to be  1/10th  the cost per day of what  Fido charges.If I go to Europe say for 3 weeks,  ...

Fido5001 by I'm a participant level 1
  • 317 Views
  • 1 replies
  • 0 likes

Unable to port, unable to use account, unable to cancel!!

New customer, signed up online few days go.  Been trying to port number from current provider.  It is stuck online and porting support has been unreachable.  Waited on hold for 2 hours, 30mins, 30mins and currently on hold for 80mins.  How does one g...

shivalkar by I'm a participant level 2
  • 539 Views
  • 3 replies
  • 1 likes

Backordered devices

Ordered 2 new phones last week. New account. Agent said phones were in stock, shipping 2-5 business days. Today I get an email they are back ordered and could be 4+ weeks! Not happy already. Called and they said oh give it couple of days it may chang...

amartin390 by I'm a participant level 2
  • 744 Views
  • 4 replies
  • 0 likes