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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
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Resolved! Need advice- how do I get a manager to speak to me?

For the first time ever I recently took out a contract in a store because I was promised a good deal on the device. I spoke to Fido during the process from the store, and I was assured that various credits would be applied on my first bill. I was als...

wasted 4 hours on fido issue still not resolved!

wasted 4 hours today on fido issue still not resolved! Still on the phone - called in Nov 2023 for a new plan - rep slapped old plan on new plan now have to pay $15  for the old plan - was on 3G while other carriers was offering the same plan with 4G...

asya by I'm a contributor level 1
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6 months later - refund cheque never arrived!!!!!!

I had a negative balance on my bill from October - was told my the staff at the kiosk that it would be mailed to me.   Its now April and I haven't received it.   I called into CS and they said the cheque hasnt been issued yet (WTF 6 months later??)Yo...

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