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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23934 Views
  • 0 replies
  • 8 likes

Please solve this issue ASAP

Hi I have come to my home country for 3 months yesterday when I landed I received txt from Fido about my roaming I called and Got it cancelled.today I found out that it is still active and now the agents are not picking up the call .Kindly help me an...

Mtanvir by I'm a participant level 1
  • 816 Views
  • 1 replies
  • 0 likes

Fido Roam Charge with roam turned off

Hi, I was checking my bills and suddenly noticed that there are 5 charges of Fido Roam international which cost $70 in total. Could you please help me correct the charges? I have been using iPhone XR with the Fido esim, and I turned off the roam func...

altairtim by I'm a participant level 3
  • 1356 Views
  • 1 replies
  • 0 likes

Resolved! Texts from FIDO-INC

I keep getting text messages from FIDO-INC*  saying our team is reaching out to you due to a mistake in your last phone bill. We've sent you $135.60 CAD in result of that error. Get hold of it: http://37.120.239.233. Data rates may apply. I have not ...

Extra Charges

I am a fido customer since a year now n I was using my current plan which included 1000 long distance minutes. Suddenly this month I was charged $400 extra somehow n I hadn't even used half of that even. I can't pay that much mich money.

kunalgtn7100 by I'm a participant level 1
  • 980 Views
  • 1 replies
  • 0 likes