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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
long distance call and weird scam sms
I am so pissed off with this reset game that the fido customer agents play every time when i complain about my fido phone for a long distance calls. Other I was on a long distance call. Suddenly after 59 mins the line automatically got cut. This same...
Lost phone shipment !!!!
I've recently upgraded my phone and ordered the shipment online. I had no problems to wait for a couple a days before I realized Fido and UPS totally gives a **bleep** to the customer satisfaction. I have had updated the address with Fido and despit...
Are customer services available?
Hi, it's a Saturday. I've tried calling 611 to speak to a representative but they said they're not available.Has there been changes to customer support since the covid? I'd like to speak to a representative regarding returning a new phone because I c...
12yrs
So I too will be leaving after a disappointing phone call to fido. Supposedly the first number I dialed was the retention department and they have nothing to offer me that a first time customer can't get after 12yrs of loyalty.
Resolved! How to activate" data plan only" service
Hello, Who can help to explain how to activate" data plan only" service without purchasing new tablet - 2year bundle plan?
