Why does my monthly mobile plan bill go up?

[yym1996]

I have noticed that my mobile plan bill goes up and is higher than in previous months. I am wondering why it's the case? Thanks!

[Cawtau · Accepted solution]

Hello Yym1996,

  Welcome to the community!

  Have you had a chance to view the billing details on your bill to see what the additional charges were for? You can view those details via My Account --> Billing & Payments --> View Bill. From there, you can Print or Save a PDF version of your bill. Alternatively, you can view the details online via Other charges and credits.

Hope this helps 😀

Cheers