Want to view main account

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Want to view main account

I have to lines on my account & I would like to view the main account that my name is under unfortunately I'm logged in as the other account plz help 

Flag this to a Moderator
Message 1 of 3
558 Views
Highlighted
Moderator
Moderator

Re: Want to view main account

Hey @Creeper76,

 

Welcome to the Community Smiley

 

I'm sure we can figure this out. I just need a small clarification, are the 2 lines under the same account number?

 

Also, when you go to Services - Mobile, are you able to switch between the 2 numbers from the drop down menu on the left upper side of the page?

 

Finally, are you the account holder? Did you log in with the same email address that we have on your account and are you logged in as the account holder or just as a subscriber?

 

Let us know.



Flag this to a Moderator
Message 2 of 3
551 Views
Highlighted
Former Moderator
Former Moderator

Re: Want to view main account

Hey @Creeper76

 

Were you able to figure this out? 

 

 



Flag this to a Moderator
Message 3 of 3
526 Views