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Want to view main account

Creeper76
I'm a Participant Level 1
I'm a Participant Level 1

I have to lines on my account & I would like to view the main account that my name is under unfortunately I'm logged in as the other account plz help 

5 REPLIES 5

Hour
I'm a Participant Level 2
I'm a Participant Level 2

I have only 1 line. Yes I'm the account holder 

FidoMegan
Former Moderator
Former Moderator

Hey @Creeper76

 

Were you able to figure this out? 

 

 



Hour
I'm a Participant Level 2
I'm a Participant Level 2
Click here
No, I still can't log in as account holder. Now I don't where to begin?

Hello @Hour

 

Feel free to contact us over these methods so we can take a look with you. 



FidoClaudia
Moderator
Moderator

Hey @Creeper76,

 

Welcome to the Community Smiley

 

I'm sure we can figure this out. I just need a small clarification, are the 2 lines under the same account number?

 

Also, when you go to Services - Mobile, are you able to switch between the 2 numbers from the drop down menu on the left upper side of the page?

 

Finally, are you the account holder? Did you log in with the same email address that we have on your account and are you logged in as the account holder or just as a subscriber?

 

Let us know.