Hey @orlac111, welcome to the community!
Can you give us more details?
- What phone are you using?
- Was the SIM card working in the phone (or in another device) before?
The more we know the better we'll be able to help!
Were you able to figure this out @orlac111?
If so, let us know how! I'm sure the information will be helpful to others 
That's great!
Don't hesitate to let the Community know what was going on and/or what you did to correct it?
It'd help anyone else that might be in a similar situation.
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