Temporary Suspension

Temporary Suspension

Temporary Suspension

I'm a Participant Level 1

Temporary Suspension


I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do?


thanks for help!



*** Edited title for clarity *** 


Hey @naderp2000,


Welcome to the Community Smiley


When adding the temporary suspension,  you won't be able to use your phone to:

  • Place or receive calls including to our 611 & toll-free numbers
  • Send or receive text messages
  • Receive voicemail messages
  • Use data

You need to remove the temporary suspension in order to resume your services. I'll send you a PM to help with that.


For future reference, whenever you need help directly related to your account, you can reach out to us here.


I'll talk to you soon.