Temporary Suspension

Temporary Suspension

Temporary Suspension

naderp2000
I'm a Participant Level 1

Temporary Suspension

Hi,

I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do?

 

thanks for help!

 

 

*** Edited title for clarity *** 

1 REPLY 1
FidoClaudia
Moderator

Hey @naderp2000,

 

Welcome to the Community Smiley

 

When adding the temporary suspension,  you won't be able to use your phone to:

  • Place or receive calls including to our 611 & toll-free numbers
  • Send or receive text messages
  • Receive voicemail messages
  • Use data

You need to remove the temporary suspension in order to resume your services. I'll send you a PM to help with that.

 

For future reference, whenever you need help directly related to your account, you can reach out to us here.

 

I'll talk to you soon.