Temporary Suspension

[naderp2000]

Hi,

I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do?

thanks for help!

*** Edited title for clarity *** 

[FidoClaudia]

Hey @naderp2000,

Welcome to the Community

When adding the temporary suspension,  you won't be able to use your phone to:

• Place or receive calls including to our 611 & toll-free numbers
• Send or receive text messages
• Receive voicemail messages
• Use data

You need to remove the temporary suspension in order to resume your services. I'll send you a PM to help with that.

For future reference, whenever you need help directly related to your account, you can reach out to us here.

I'll talk to you soon.