Hello, I have an unlimited video calling plan. How does it work? Which app do I use?
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10-30-2017 08:45 AM
Welcome to the community!
Which plan do you have? While it's true that if you have unlimited calling and a voLTE compatible phone, you can make unlimited video calls to others with voLTE compatible devices -- the same as with any other calls as a part of your plan. However, I do not believe any plan details specify unlimited video calling per se.
Are you referring to unlimited video messaging? That would be rather different from video calling. Picture and video messaging refer to multimedia messaging service (MMS). Most plans specify unlimited SMS and MMS (data needs to be enabled for MMS). If you would like to send a video message, you attach a video to a text message. You should note that there are size limitations inherent in the SMS/MMS protocol so pictures and video cannot be very large. Most phones will automatically compress the pictures/video to fit the protocol. As such, the quality of video can be quite poor.
There are other messaging apps which allow for larger, better quality pictures and video to be sent. However, unlike MMS, the data within those messages counts against your data allocation.
Hope this helps
Found my own answer. Video calling is available for free using the phone app for customers of Rogers or Fido calling other Rogers or Fido customers as long as they are both using VoLTE enabled phones and are on the local network. So it's a somewhat limited feature.