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Unable to reach fido customer service, was on the line for an hour

tprismak
I'm a Participant Level 3
I'm a Participant Level 3

I was on the phone waiting for an hour listening their horrible repeating music and finally gave up. There is only one phone number on their web site, no email, no other means to connect to them, does not look like they want to help their customers. 

It's unacceptable for the service company, will try to move all the services.

 

 

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @tprismak! Philippe here. I hope you're doing well. Smiley

 

Thank you very much for all your patience with us! Please note that we do have many different ways to contact us, which you can find here. Alternatively, you can request a PM from the community and we'll be happy to help you.