Text message about $5 discount

[kayeyuki]

Has anyone received a weird text message saying their $5 discount will be removed after reviewing the account?

Fido offered me a $5 discount which is valid for 24 months, according to what they told me.

Now it seems they're taking it away? How can they do that after they offered me the discount?

[FidoPhilippe]

Hey @kayeyuki! Welcome to the community. 🙂

I'm sad to read that you're losing your discount. We'll be happy to confirm what happened with you directly, if you wish. Just reach out to us using our contact methods found here.

We hope to talk with you soon!