November 2021
I recently purchased a used Iphone XS, inserted my old SIM card, and it works beautifully.
I want to switch from SIM to eSIM.
The steps involved always include scanning the QR code that allegedly came with my SIM card. If it ever existed, I don't have it now.
How do I get a QR code for my SIM card?
Or is there some other step I need to take instead, such as resetting the phone and starting Setup from scratch?
Thanks in advance.
Solved! Go to Solution.
November 2021
Hello Rtemmerm,
Welcome to the community!
Since you already have an existing line, I believe you would need to purchase a new eSIM:
~taken from here.
As outlined, you can purchase your eSIM in store or by contacting customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
November 2021
Thanks Cawtau. I followed your advice, went to the nearest Fido shop in St Vital Mall, Winnipeg. Not only did the fellow sell me a new eSim, he offered to make the switch right on the spot. 5 minutes or so later, I was out of there, with my wife's iPhone XS now working beautifully on the eSim, the SIM slot now available for use. Excellent. Thanks again.