Suspension fee

[Gurleen99]

Have been a fido customer since 2019. I am being charged a suspension fee of $60- i did not even know my account was suspended on the 19th- paid on the 20th (without knowing my account was suspended)- No Reminders, No alerts! This is very frustrating! Thanks @Fido 

[FidoNajat]

Hey @Gurleen99! Please, feel free to contact us so we can access your account and have a better understanding of the situation.