I just switched to a new fido plan. Now I have a "Monthly Fees-Add Ons" charge of $10/mth that should not be there. How can I contact fido and reach an actual person? Everything is automated and therefore usless for what I am trying to do.
You can use this link to find the options for contacting customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.