Subscribe to 100MB Data Plan - $10.00 link doesn't work

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I'm a Contributor Level 1 plamenh
I'm a Contributor Level 1

Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hi,

I'm using a prepaid service. When I turn on my mobile data and try to go to google.com for example I'm redirected to Fido data buy page, which contains 3 links:
Buy Data Week Pass - $5.00
Buy Data Day Pass - $1.00
Subscribe to 100MB Data Plan - $10.00.
The first 2 are working ok, but not the 3rd one.

Why is that?

 

 

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Message 1 of 36
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Moderator
Moderator

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hey @Dungleaddress  ,

 

Did you get a chance to reply to the PM we sent out?



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Message 11 of 36
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I'm a Contributor Level 2 Dungleaddress
I'm a Contributor Level 2

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hi Ranya, The phone is not with me right at this moment, can I reply after 4:30 PM today Mountain time? Thanks for very quick turnarround!

 

Do you think that I can subscribe from my online web account, I do have access to this account online and right now?

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Message 12 of 36
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Moderator
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Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Send us a private message when you get the chance and we'll sort it out for you Smiley  @Dungleaddress



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Message 13 of 36
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I'm a Contributor Level 2 Dungleaddress
I'm a Contributor Level 2

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

i have not receive a private message to my cell number last 2 digits ...14? Can you please help!

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Message 14 of 36
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Moderator
Moderator

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hey @Dungleaddress,   

 

We sent you a private message on the community and not on your cellphone Smiley Simply click on your picture on the right  and you will see an envelope, the PM we sent will be there .  

 

Talk to you soon Wink



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Message 15 of 36
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I'm a Contributor Level 2 Dungleaddress
I'm a Contributor Level 2

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hi Claudia, so i did. what next?

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Message 16 of 36
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I'm a Contributor Level 2 Dungleaddress
I'm a Contributor Level 2

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

i looked in my account i can not find anything to subscribe there?

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Message 17 of 36
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Former Moderator FidoAmanda
Former Moderator

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

That's strange, Dungleaddress!

 

I'll send you another PM right away!



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Message 18 of 36
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I'm a Contributor Level 2 Dungleaddress
I'm a Contributor Level 2

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

so how to buy?

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Message 19 of 36
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Former Moderator FidoAlyson
Former Moderator

Re: Subscribe to 100MB Data Plan - $10.00 link doesn't work

Hey again, @Dungleaddress

We sent you a PM! As soon as you get back to us we'll be able to get started and help!



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Message 20 of 36
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