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Stolen Phone

Richyrich
I'm a participant level 3
I'm a participant level 3

So you guys got verey few hours left in the 3 days i was told youd call its bs i better not get a bill for a phone i never even seen yet like 

7 REPLIES 7

FidoPierre
Former Moderator
Former Moderator

Hey @Richyrich

 

Welcome to the Community! 

 

I am not certain to understand your post here, were you waiting for a follow-up by phone from one of our departments? 

 

Can you tell us a little more about what's going on?

 

 

 



Richyrich
I'm a participant level 3
I'm a participant level 3

Yeah 3days ago i called and was tild someone would call should be getting on that if yall want your money im not paying for what i donr have not right. Like  im gwttung pissed off waiting for you ppl lets go i also got to do and cant be waiting on you to not call and help me out but yet you can send me a bill for somthing that was stolen. Blue mad

Hey @Richyrich,

 

I'm not 100% sure to understand the situation here. I would like to know more, we want to help!

 

You ordered a new phone and the device was stolen upon receiving it?

 

Can you give us more details on what happened exactly?



Richyrich
I'm a participant level 3
I'm a participant level 3

Upgraded ups delivery they had wrong address so it had to sit in a truck over night so buyys stole it from the bottom of the box why am i tellimg toy this your court case ppl should have called by now 

Hey @Richyrich!

 

If I understand you correctly, you're saying that the package was stolen during delivery before you received it.

 

Is that correct?



Richyrich
I'm a participant level 3
I'm a participant level 3

Yes.  Well is sat overnight well they got my address figure it out

Let me see if I can help you with that. Smiley

 

I'll need to check out your account though. I will send you a private message to do just that.

 

Talk to you soon!