@Evileyes The manufacturer would make the update and work with the carriers to ensure everything is okay, and then the manufacturer would push the update, in my opinion, I honestly do not see this as the process for every security update unless something is being changed in the way the device operates with the carrier system I do not see the carriers testing every security update before release that's just my opinion.
You need to use Smart Switch on a computer to force the update see here.
Hello @Evileyes, again the update comes directly from Samsung, not Fido, Samsung also has different variants of region-specific models of their phone once Samsung has the update or the Canadian Variant they will push it out in batches so it can take time before it is pushed to your device.
@Evileyes you are missing the point the update comes directly from Samsung, not Fido if you contact Samsung they will tell you it's Fido because they don't care to keep explaining to everyone that the updates are released in batches and because they have different variants of the same series phone their customer service probable won't even know what update is out for a specific variant of a specific series.
You either wait for Samsung to push the update or learn to do it manually.
