Wonderful if you guys can help me out here. I need my phone records(calls that I had made)back from 2008 to 2010. How would I get those records. Who would I contact? I read that it goes back 18months but is there another way to go back even further? Thanks
You can login to MY ACCOUNT -> Billing & Payment -> View Bill from there you can select which month you need then click on save or print your bill and you will be able to download your billing detail.
You will have access to up to 18 month of records if you need anything further back then you would need to contact customer service.
Just a heads up Fido do not log all incoming call number on your invoice if you need that info you would need a court order or a request from the police. They also do no log numbers for text messages.
If you need records within your billing cycle you will have to wait for your invoice to be generated before you can have access to your current cycle records.