Why was I charged 10$ extra for Data I didnt use?

Why was I charged 10$ extra for Data I didnt use?

Why was I charged 10$ extra for Data I didnt use?

I'm a Participant Level 1

Why was I charged 10$ extra for Data I didnt use?

I turned off data on my device as soon as I received the warning. My bill also shows that I used exactly 4G of data. Somehow I got charged 10 dollars extra for 9MB(?????) of data I never used?

1 REPLY 1
Moderator

Hey @jakjak4151, welcome to the community!

 

This is something you'd need to take a look at with customer service. There are a lot of options you can see them here

 

Or we can send you a PM. Let us know!