Request to cancel my account

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I'm a Participant Level 1 cassadie470
I'm a Participant Level 1

Request to cancel my account

I have left the country. I can not contact Fido by phone but would like to cancel my account immediately.

Accepted Solution

Re: Request to cancel my account

Hello @cassadie470,

 

Welcome to the community!

 

You can contact Fido from any of the available methods listed here. They even have a number you can call them collect from anywhere in the world.

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Re: Request to cancel my account

Hey @cassadie470,

 

Welcome to our Community!

 

Thanks for choosing our services during your stay in Canada Smiley

 

I'll send you a PM on here to help with the account.

 

Talk soon!



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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Request to cancel my account

Hello @cassadie470,

 

Welcome to the community!

 

You can contact Fido from any of the available methods listed here. They even have a number you can call them collect from anywhere in the world.

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I'm a Participant Level 1 Inhan
I'm a Participant Level 1

Re: Request to cancel my account

Hi i would like to cancel and deactivate my account. I left Canada in August.

But still my bill was charged. So I paid them all in December and i sent a mail to Fido to deactivate my account. But still it demands me payment. Please cancel my account.

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Re: Request to cancel my account

Hey Inhan! 

 

Sorry to learn you want to cancel your services Sad 

 

At this time we do not offer service via mail or email. You would need to speak to a person to cancel your account. You can find all the ways to reach out to us right here.

 

I will send you a PM here so we can take a look at your account together. Chat soon! 



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