April
Hello Fido Fellows and Familia
I was just punted off FIDO's technical help line while waiting 36 minutes and having a representative
initially try and answer my query. When I go to Fido.ca and log in, I am directed to a page asking me to link a wireless or residential account. I use the drop down menu next to my phone number ( view bill, view usage, log out) and select either bill or usage and the page reloads with (Link a wireless or residential account) It always loads the same page
There are two prompts on this page ( account number) and postal code.
I have tirelessly entered my account number and postal code and the refresh says account already linked.
I have reset cookies on browser and confirmed my password but I still cannot see billing or usage information.
I am not spending another 40 minutes in a que just to be unceremoniously hung up on.
darcy davis vancouver bc
April
Hey ther @bongobbq
If you still need support with your situation, please reach us out in private on Facebook, X or Instagram and we'll be happy to look into that with you, thank you.