Ported number away from Fido. Do I need to call in to cancel?

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I'm a Participant Level 1

Ported number away from Fido. Do I need to call in to cancel?

I ported my number away from fido and am currently using my new provider. With my fido account, do I need to call in to cancel my fido account or is this process automatic?

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Re: Ported number away from Fido. Do I need to call in to cancel?

Hi @sdad1 ! 

I'm sorry to learn that you decided to leave us. Sad

That being said, if you've already ported out your phone number to a new provider, the Fido line automatically gets cancelled once the number is transferred over so there's no need to contact us to cancel the account. 

You'll receive your final invoice 4 to 8 days after your regular billing cycle.

However, we remain available if you need help with anything!



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