Please change number of rings before voicemail

[CaptainJussi]

Can you please set the number of rings I receive before my wireless service goes to voicemail to 6 (30 seconds) referenced in this post: https://forums.fido.ca/t5/General-Support/Fido-Home-Phone-number-of-rings/m-p/115181 ? I tried to PM @FidoSolutions as suggested in the above post but just received a response after a couple of hours directing me to post directly to the community forum.

Thank you.

[Cawtau · Accepted solution]

Hello CaptainJussi,

  Welcome to the community!

  I understand the moderators had been providing some customer services via PM in the past. However, this is the community forum and not intended as a venue for customer services. Another community member posted a ring code you might try, however, that method doesn't appear to work for everyone. If that method doesn't work, the change would have to be done by customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers