July 2023
Warning, there is a phishing scam SMS promising to send you money via interac. Normally, these are common. This one is a bit different, because it just gives a very legit domain for people to go - https : // fido-secure.com (Do NOT click this link).
On going there, it asks you to enter your bank login details - and it has got very convincing login pages for all major banks, so that victims can enter their bank passwords.
On the Fido website, I could not figure out the best way to report this. Fido, if you have a phishing/scam reporting link, please make it more prominent.
Thanks,
SB
Solved! Go to Solution.
January
January
Hey @tejpatel5566! Thank you very much for bringing that to our attention. You may also forward the content of the SMS to 7726 (SPAM) to have it investigated and blocked from Fido network.
January
 
January
Hey @Halyna05_ ,
Thank you for bringing this to our attention!
If you need an idea on how to report this, please refer to this reply.
Thank you!
July 2023
Hello Esbee,
Welcome to the community!
Thanks for the information! You're right, that messages is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. As mentioned in this thread, you can help by forwarding these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Cheers