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Over charged for long distance calls

I'm a participant level 1
I'm a participant level 1

I have1000 minutes of long distance calls, Fido says I called 1362 minutes which is impossible. I never call this much time, what is the solution for this situation?


I'm qualified level 1
I'm qualified level 1

Hi @shafi85ktl,


Welcome to the Fido community!


You can download your invoice details and you will see exactly what you were charged for, you can learn ho to save/print your invoice details here.


After reviewing your invoice details and if there are any discrepancies you can reach out to customer support and they can further assist you.